PRIVACY POLICY
VeloCity Baseball LLC

Effective Date: MARCH 2026

VeloCity Baseball LLC ("VeloCity Baseball", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, register for programs, or interact with our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, register for services, or contact us:

Personal Information

Name

Email address

Phone number

Athlete name and age (when registering a child)

Billing information when purchasing services

Account login information (if applicable)

Usage Information
We may automatically collect limited information about how you interact with our website including:

IP address

Device type

Browser type

Pages visited

Time spent on pages

This information helps us improve our services and user experience.

2. How We Use Your Information

VeloCity Baseball may use collected information to:

Schedule and manage private lessons or facility memberships

Register athletes for camps, training sessions, and programs

Send appointment confirmations and reminders

Provide customer support

Communicate important facility updates

Improve our services and website functionality

Process payments and transactions

We do not sell or rent your personal information to third parties.

3. SMS Messaging & Communications

By providing your phone number, you agree to receive SMS messages from VeloCity Baseball related to:

Training session reminders

Lesson scheduling updates

Membership information

Camp and program announcements

Facility updates

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us directly.

Your phone number will not be shared with third parties for marketing purposes.

SMS Messaging Program

By providing your phone number and opting in through our website, you consent to receive SMS messages from VeloCity Baseball LLC. These messages may include responses to inquiries, appointment confirmations, scheduling updates, membership-related notifications, and other service-related communications.

Message frequency may vary. Message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Support Contact Information

For support, please contact:

VeloCity Baseball LLC
[email protected]

2224.354.1008

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use our services.4. Payment Information

Payments for memberships, lessons, and camps may be processed through secure third-party payment processors. VeloCity Baseball does not store full credit card information on our servers.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website functionality

Understand visitor behavior

Optimize user experience

You may disable cookies in your browser settings if preferred.

6. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Children's Privacy

Our services are intended for athletes and families, including minors participating in sports training programs. Any information collected regarding minors is provided by a parent or legal guardian during registration.

We do not knowingly collect personal information directly from children without parental consent.

8. Third-Party Services

Our website or communications may include links to third-party services such as scheduling platforms, payment processors, or social media platforms. These third parties have their own privacy policies and we are not responsible for their practices.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions regarding this Privacy Policy or how your information is used, please contact us:

VeloCity Baseball LLC
2100 Corporate Dr Addison, IL
Email: [email protected]
Phone: 224.354.1008

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy.